By purchasing or using services from Next Step Sales Solutions, you agree to the following Terms of Service.
✓ All purchases are final. Please read these terms before purchasing.
Next Step Sales Solutions provides consulting, guidance, and support related to sales process development, outreach systems, lead generation support, CRM guidance, follow-up strategy, pipeline improvement, and related business growth services.
We do not guarantee specific results, revenue, appointments, leads, closed deals, or business outcomes of any kind. Results depend entirely on your business, your market, your execution, and your consistency.
The one exception is our meeting guarantee: if we book fewer than 6 qualified meetings in any month after the first, your next month is free. That is a credit on your fees, not a promise of meetings, revenue or results. The details are in your Service Agreement.
Consulting, guidance, and support are provided based on best practices and experience. Nothing we provide constitutes a promise or guarantee of income, revenue, growth, or business success. Past results shown as examples are not a guarantee of future performance.
Subscription services are billed monthly on a recurring basis unless otherwise stated. Your subscription will automatically renew each billing period until you cancel.
You are solely responsible for canceling your subscription before your next billing date if you do not wish to continue. We do not issue refunds or credits for billing cycles that have already started, including cases where you forgot to cancel.
Pricing and service levels may change. You will be notified of material pricing changes in advance. Continued use after a price change constitutes acceptance of the new pricing.
If a free trial is offered, you must cancel before the trial period ends to avoid being charged. Once billing begins, all purchases are final.
Submit any refund or billing request to info@nextstepsalessolutions.com. We respond within 3 business days.
If you have a billing concern, please contact us first at info@nextstepsalessolutions.com. We will work to resolve any issue quickly. Initiating a chargeback before contacting us may result in service suspension and account closure.
You are responsible for all implementation, business decisions, outreach execution, follow-up, ad spend, and sales activity within your business. Results are a direct product of your own effort and execution.
Beyond the deliverables documented in the Service Agreement, NSSS does not assume liability for business outcomes, revenue, or results. Client is responsible for the underlying business and for compliant use of any installed system.
Support may be provided through group office hours, scheduled calls, email, or other approved channels depending on the plan purchased.
Calls, support sessions, office hours, and consulting availability may vary by service tier. Missed calls or unused support time do not create refunds or credits unless stated otherwise.
Next Step Sales Solutions and its principals operate as independent contractors. Nothing in these Terms creates an employment relationship, partnership, joint venture, agency, or franchise between you and Next Step Sales Solutions.
We are not your employee, co-founder, business partner, or representative. We do not act on your behalf, make decisions for your business, or assume liability for business outcomes. All guidance and support is provided in an advisory capacity only.
To the maximum extent permitted by law, Next Step Sales Solutions and its principals, employees, and contractors are not liable for any direct, indirect, incidental, consequential, or punitive damages of any kind.
This includes but is not limited to: lost revenue, lost opportunities, ad spend losses, missed leads, business interruption, pipeline failures, deal losses, reputation harm, or any other business performance outcome related to the use of, or inability to use, our services.
Our total liability to you for any claim arising from these Terms or the services provided shall not exceed the amount you paid us in the 30 days prior to the claim.
We may update these Terms of Service, pricing, offers, or service structure at any time. Continued use of services means you accept the current version.